LOOKING TO TRY A VIRTUAL ASSISTANT

But you have questions? No problem, here’s some common questions that clients ask us.

STILL HAVE FURTHER QUESTIONS? GET IN TOUCH WITH ELT CONTRACT SOLUTIONS TODAY FOR MORE INFORMATION

Who can benefit from a Virtual Assistant?

Anyone that needs more time in their life and is being slowed down by tasks that could be delegated

I don’t want to commit yet

That’s fine. Take our free trial for a one-off piece of work for up to three hours

Where Is my Virtual Assistant located?

Our Virtual Assistants are located in Stoke on Trent, Staffordshire, UK.

How does the pricing work?

Once you have chosen your weekly package , you will receive regular updates throughout the week on hours used, you will then receive a weekly timesheet breaking down the time taken for each task. The time will be rolled up or down to the nearest 30 mins for approval. You will be invoiced on a rolling 4-week schedule with a 15 day payment terms.

If it’s a one-off piece of work, you will be charged using a tracked timesheet at the agreed rate and charged in hours & minutes.

Are there any other costs?

No, however you may have to incur additional platform costs if you don’t have one of the compatible operating platforms we use to integrate with your business.

Is the rate the same for any task?

Yes.

How long will I work with my Virtual Assistant?

For as long as you need and keep your monthly membership going.

How do I communicate with my Virtual Assistant?

ELT Contract Solutions use Office 365 so can communicate via Skype / Zoom, email / telephone, Teams / Whatsapp and text.

How does holiday cover work?

Your Virtual Assistant will advise of any holiday booked. However, where possible, we will aim to cover using our VA team, so as not to disrupt your service.

What days / hours does the VA work?

Monday – Friday 08:00 – 17:00 (Closed Bank Holidays)

HERE’S WHAT OUR CLIENTS SAY ABOUT US

Virtual Assistant

Why?

Virtual Assistant

Services

Let’s start the journey to

achieve more together

Contact us now either by telephone or
completing the online form

+(44) 01782 444810

emma@eltcontractsolutions.com

VAT REG number 311 0578 45

    You consent to ELT Contract Solutions storing and using your name, email, address, telephone number for the purpose of responding to your enquiry . For more information see our Privacy Policy

    Occasionally we may want to contact you to about special offers
    AcceptDecline