ELT Contract Solutions will hold regular review meetings with clients to ensure we are exceeding expectations.
We will always deliver to agreed timescales and quality measures. If we break this, we will compensate the client as follows:
Response Time
We will always aim deliver objectives to agreed timeframes. If we break this, we will give you free hours.
We guarantee a response from your Virtual Assistant within 4 hours. If we break this, we will give you free hours.
Quality of Work Guarantee
If you are not happy with the quality of work for any task, we will do it again for free.
Want to Replace Your ELT Contracted Resource?
In the event you are not happy with the ELT Contract Solutions resource, we will replace them.